April 6, 2018 at 1:53 p.m.

How Jim struggled against welfare


By KATE BLAIN- | Comments: 0 | Leave a comment

If you think mental health issues and welfare reform aren't topics on which you need to lobby state legislators, listen to Jim's story.

A little over a year ago, Jim (not his real name), a college-educated, single Caucasian man who lives in the Albany Diocese, was earning good wages working in food service.

He was also struggling with clinical depression. When his depression became so serious that he required hospitalization, Jim called his boss periodically to give updates on his condition.

But when he got out of the hospital and called to say he was able to return to work, he learned that he'd been fired. Since he'd still been in a probationary period at his job, he had no recourse against his employer.

Ups and downs

At first, having no experience with aid programs, Jim said he "took the easiest route," the only option he knew of: signing up for Unemployment. But by the time his Unemployment benefits ran out, his depression had once again taken over.

"For a substantial amount of time [while on Unemployment], I was in deep distress," he said.

He began applying for federal Social Security/Disability (SSD) but soon learned that was a lengthy process. While he was waiting, a doctor told him to take New York State temporary disability while he tried to get his life back together.

But "I had no food, no funds to pay my rent, phone and electricity," Jim remembered. A mental health clinic told him about a food pantry. "That was how I ate," he said.

Confusion of programs

Jim applied simultaneously for Medicaid, public assistance and food stamps. He said he found the workers at the food stamp and Medicaid offices helpful to him as a first-time applicant. But the public assistance employees were another story.

"Public assistance," Jim explained with newfound knowledge, "is a cash assistance program for people who are unemployed and have no resources to draw upon. As a single person, if I make more than $315 a month, I am disqualified for public assistance."

When Jim went to the public assistance office, he said, "I felt I was criminalized. I was treated like a second-class citizen."

Fingerprinted

While he was filling out paperwork, he recalled, an employee said to him, "Follow me." Jim followed her into an office, where she pointed to a computer touch-pad and said, "Put your thumb there."

He placed his thumb on the pad, "and all of a sudden, my fingerprint popped up on the screen!" he said angrily. "I felt like I was being processed for prison. At no time during the process was I [told], `This is what we're doing.' They were checking to see I was not receiving benefits under any other name in another state -- which is perfectly reasonable, if you explain it to the people you're interacting with!"

The next step was sitting down with a caseworker. "She asked how I'd been supporting myself the past six months," Jim explained. "I said I'd been collecting Unemployment and it had run out."

In response, he said, "she was not just rude; she was dehumanizing. She said if I'd been collecting Unemployment, that meant I was ready, willing and able to work -- and I wasn't, and there was going to be an investigation of my collecting benefits."

Humiliated

Jim was so humiliated by the treatment that he withdrew his application for public assistance. He believes that was what the office intended.

"I think the whole process was designed to weed out as many people as possible so the state does not have to dole out more money, because of the welfare reforms," he said.

"The people seem to act as if they themselves own the money they're dispersing, instead of being public servants dispersing the state's money. The literature that's available to read [in the office], the video that's on a continuous loop, the posters on the walls, all speak of `a means to get up and out' and intimate that the people you're going to work with are going to treat you with respect. As far as I can tell, that's state-run propaganda."

Another try

Initially, a friend who had inherited some money offered to help Jim pay his rent for a few months. But when the loan became large, Jim felt he had to try applying for public assistance again.

This time, he said, "I made it through the initial interview and had to take part in a group for six weeks called `self-sufficiency.'"

During a group session, he said, one member brought up the topic of confidentiality. Jim said the public assistance employee running the group assured her that anything she said was confidential -- and then began sharing confidential details about other group members.

"After listening to her share that so-and-so was in a halfway house, I realized I was not going to continue with the process," Jim stated.

Complaints

To leave the group, Jim said he had to sign release forms which could result in his risking the loss of his food stamps and Medicaid -- ironically, the medical insurance that currently pays for his anti-depression medication.

But he was told it was better not to complain: When he talked to a mental health clinic about his experience, he was warned that complaining to public assistance authorities could anger them, "and if I ever wanted public assistance in the future, it would be a good idea not to [tick] them off."

He still finds it hard to believe that people on public assistance are treated this way. "If a medical doctor, psychiatrist or other well-respected caregiver had shared [such] breaches of confidentiality," he said, "there would be an outrage. But the majority of people applying for public assistance are under a lot of stress; they're down and out; they don't have resources, and they don't have access to high-powered defense attorneys. We've been marginalized. Just because we happen to be in a period of crisis in our lives, we're treated like dirt."

State of need

Jim currently receives food stamps and Medicaid. A friend continues to help him pay his rent; the ever-increasing loan is among many debts Jim has accumulated while he struggles with his illness. He hopes to be accepted for SSD soon.

It's not easy for outsiders to understand mental illness, he said.

"People who know me and have seen the state I've been in don't treat me any differently," he noted. "People who know me less well and have no experience with severe, chronic, cyclical depression have difficulty when I talk about it, because of the American tendency to derive our identity from our work."

Jim's experience with aid programs has opened his eyes to the plight of people who have no other options than to obey what he calls degrading rules.

"Because they have [funding] and you want it, it's a seller's market," he said. "If you absolutely have to have it to get by, you have no alternative than to swallow everything that comes in your direction."

Experience

However, he noted, "I'm really grateful for the experience. It's just another case of the haves and the have-nots, except instead of hearing about it on the news or reading it in the paper, I'm experiencing it."

Jim believes it's reasonable for legislators to want people to get off welfare. But, he added acidly, "I'd like to suggest to them that they live on $315 a month as a single person. Try it out."

Having become a regular patron of soup kitchens in the past year, Jim noted that he's met many people in his situation.

"There are a lot of people I eat with in the soup kitchen whom I suspect might be on public assistance, and they go around collecting bottles and cans all day so they can live -- and that's not just a few people," he said. "Go up to the automatic bottle return at Price Chopper and see who comes by. It's not just moms with RC Cola bottles; it's people who look like they need the money. People doing the best they can."

People like Jim.

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